In a Hotel — Alex, mr. Teacher

Типовые выражения (обсуждайте, заучивайте и подставляйте свои данные):

I booked a double room in advance because the hotel was almost fully booked. When we arrived, we went to the reception to check in and fill in the application form. The guest signed the form and paid a small deposit before receiving the keys. Our room was on the second floor, so we didn’t need to take the lift. The twin room was quiet, but the single room next door was very noisy. Breakfast is included in the price, and they also offer half board or full board. We ordered dinner through room service and left a tip for the waiter. Something was wrong with the shower, so we called housekeeping right away. The front desk said the room with a view of the sea was available, but it was quite expensive. I prefer B&B hotels — they’re usually cheap or at a reasonable price. Don’t forget to check your bill before you pay the bill at check-out. They charged us extra for late check-out, but the complimentary breakfast was delicious! Can I exchange dollars for euros at the hotel? We got to the hotel by taxi at 10 p.m. and were happy our reservation was still valid. Would you like a wake-up call at 7 a.m.? — Yes, please!

Task: Complete the Dialogue

Вставь подходящие выражения из списка Common Expressions в диалог между гостем и работником ресепшн:

— Hello! I have a __________ for a __________.
— Let me check… Yes, your room is __________. Please __________ this form and __________ here.
— Is __________?
— Yes, and __________ is at 7 a.m. Don’t forget to __________ before you leave!

Task: True or False?

Прочитай предложения. Если они грамматически и логически правильные — напиши True. Если нет — исправь ошибку.

I took the lift to the second floor and checked in at reception.

I booked a room with a view of the parking lot — it was very expensive!

We filled in the bill and signed the keys.

Something is wrong with my luggage — it’s too heavy!

The hotel charged us for the complimentary breakfast.

Справочник английской грамматики

Типовые вопросы:

Have you ever booked a hotel in advance?

Do you usually have a reservation when you travel?

What time do you need to check in?

Is breakfast included in the price?

Can I take the lift to the third floor?

Where can I fill in the application form?

Do I need to sign anything at the reception?

Is there a room with a view of the mountains?

How much do they charge for a single room?

What’s wrong with the air conditioning?

Can I order food from room service now?

Are there any available rooms for tonight?

Do you leave tips for the housekeeping staff?

Is the hotel fully booked this weekend?

Could I get a wake-up call at 6:30 a.m., please?

Task: Match Questions and Answers

Соедини вопросы из списка Common Questions с подходящими ответами. Некоторые ответы могут подойти к разным вопросам — выбери самый логичный.

Вопросы (выбери 6 из списка):

Have you ever booked a hotel in advance?
Is breakfast included in the price?
Can I take the lift to the third floor?
What’s wrong with the air conditioning?
Are there any available rooms for tonight?
Could I get a wake-up call at 6:30 a.m., please?

Ответы:
A. Yes, it’s on the left side of the lobby.
B. Yes, we have one twin room left.
C. Yes, it starts at 7 a.m.
D. It’s not cooling the room — it’s just blowing warm air.
E. Yes, I always do. It’s safer.
F. Of course! I’ll set it for you right now.

Task: Make It Polite!

Некоторые вопросы звучат слишком прямо. Перепиши их в более вежливой форме, как настоящий гость в отеле.

Пример:
— Where is the lift? → Could you tell me where the lift is, please?

Твоя очередь:

Is breakfast included?
What time do I check in?
Can I get a room with a view?
How much is a single room?
Is something wrong with my bill?

Расскажите, когда вы последний раз останавливались в отеле; сравните аренду квартиры и отеля — какие у них преимущества и недостатки:

Вопросы для обсуждения:

— What’s more important to you in a hotel: a reasonable price or a room with a view? Why?
— Have you ever had a problem in a hotel (e.g., something was wrong with the room)? How did they fix it?
— Do you think it’s polite to leave tips for hotel staff? Who should get them — housekeeping, room service, or the reception?
— Would you prefer B&B, half board, or full board on holiday? Why?
— Is it better to book a hotel in advance or look for one when you arrive? Share your experience.

Video

Reading

A Night to Remember — or Forget?

Staying in a hotel can be wonderful — or a total disaster!

When Maria arrived at her hotel in Paris, she was tired but excited. She had booked a double room in advance and even paid a deposit. But at the reception, the clerk said: “I’m sorry, we’re fully booked!” Luckily, they found her a twin room on the second floor — and it had a view of the Eiffel Tower!

She filled in the application form, signed it, and got her keys. Breakfast was included, and the room service was excellent. But at 2 a.m., she heard loud music — her room was too noisy! She called housekeeping, and they moved her to a quiet corner.

At check-out, she checked her bill carefully. Everything was correct, so she paid and left a tip for the kind staff. “It wasn’t perfect,” she said, “but the complimentary croissants made up for it!”

Moral of the story? Always book in advance, check your room, and never be afraid to ask for help at the front desk!